Returns & Warranty – PRADASBAG
At PRADASBAG, we’re committed to making your shopping experience seamless and stress-free. When you invest in a premium piece from our collection, you can shop with full confidence knowing we’ve got your back—should anything fall short of your expectations.
Returns Policy
- 30-Day Return Window – Return any item within 30 days of delivery, no questions asked.
- Condition – Items must be unworn, in original condition, with all tags attached and packaging intact.
- Process – Initiate your return by contacting our support team with your order number and reason for return.
- Refunds – Once your return is received and inspected, we’ll process your refund to the original payment method. Please note: shipping fees are non-refundable.
Warranty Coverage
All items purchased from PRADASBAG come with a limited warranty, depending on the product category and material composition.
Our warranty protects against:
- Defects in materials or craftsmanship
- Issues with stitching, print quality, and fabric integrity
This warranty does not cover:
- Normal wear and fading over time
- Damage due to improper use, accidents, or alterations
- Incorrect care, cleaning, or unauthorized modifications
How to Claim
To begin a warranty claim, send us your proof of purchase, clear photos of the issue, and a detailed description of the defect.
Depending on the case, we may offer:
- A replacement item at no additional cost
- Repair guidance or technical support for minor flaws
- Coordination with authorized service partners in your region
Need Assistance?
Our dedicated support team is available to help with returns, exchanges, or warranty claims. For immediate assistance, visit our Contact Us page anytime. We’re here to ensure your satisfaction—every step of the way.
Support available: 2026-07-27 and beyond.